Return & Refund Policy

30 days free returns policy

You can return any UNOPEN* items for any reason within 30 days of purchase for a full store credit.

* All items must be returned in their original condition, shrink-wrapped products must be unopened.
   Items on sale or for clearance will not be accepted for returns and will be clearly indicated as such.


Want to return something? Here's how!
It's easy to return an item if you're not satisfied.

STEP 1 :	Please request for Return or exchange of products by emailing us at contact@euryka.my within 30 days that the order is received.
STEP 2 :	Include the following details in the email:
	- Order no: - Contact no: - Product to return or exchange: - Reason for return or exchange: - Images of product if found damaged or defective.
STEP 3 :	Once we receive your request for return or exchange, we shall contact you within three (3) business days for further instructions.

NOTE: Shipping charges are non-refundable. However, we will reimburse you the return shipping costs if the products were damaged or wrongly delivered.

*Euryka Naturopathics Sdn Bhd reserves the right for final decision.
  Euryka Naturopathics Sdn Bhd reserves the right to alter this policy at any time.